9 common customer questions answered by Google about their Pixel Smartphones

With a range of Pixel devices in the Pixel family, including the Google Pixel 7a, 7 and 7 Pro (5G)[1] which offer the best of Google’s technology, software, and innovation, they offer an excellent choice for your customers’ business. We have included 9 of the most frequent questions your customers may ask you, before choosing Pixel for their business.

Q1) Why should I switch to Pixel for my business?

If your customers are already used to using Google Chrome, Google Search, Google Maps, Gmail and Google Drive, the integration of a Google made smartphone… only makes sense!

Pixel is designed with all the tools and technology to support your customers’ business needs across hardware, software, and built-in AI (Artificial Intelligence), such as Google Assistant. Pixel offers your customers advanced security features, along with security and OS (Operating System) updates for at least five years.[2] It also comes with software to help them, and their employees perform more efficiently. Pixel can be easily integrated and managed by your customers[3] to ensure that workflow is always up to their standards.

Additionally, Pixel is part of the Android Enterprise Recommended programme, meaning that it has been verified by Google to meet enterprise-grade requirements for performance, consistency, and security updates. Pixel also comes with unique premium features, including a free built-in VPN, speaker label transcriptions, audio message transcriptions, hands-free quick phrases and Live Translate. All these features can only be found on the affordable Google Pixel.

Your customers can benefit from all-day Adaptive Battery on Pixel 7a, 7 and 7 Pro, that can last beyond 24 hours by learning your customers’ favourite apps, so it does not waste power on ones that they seldom use.[4] They can charge up to 50% in around 30 minutes with the compatible 30 W charger.[5]

Q2) How easy is it to integrate Pixel with my current infrastructure?

Pixel supports Android zero-touch enrolment[3], so your customers can deploy corporate-owned devices in bulk without having to manually set up each one. Just open the box and Pixel is ready to go with everything your customers need.

Q3) Is it secure to use Pixel for my business?

With Pixel, your customers will have the latest Google innovations in security from Google’s hardware and software, safeguarding your customers’ OS and sensitive data with the Titan M2TM, a next-gen enterprise-grade security chip, and Google Tensor G2, a processor with a built-in Tensor security core, making them even more resilient to attacks.[6] Pixel offers an extra layer of hardware security.[6]

Seamless security updates: Pixel becomes even more secure over time, offering at least five years of the latest Android security features and updates to protect their business sensitive data against ever-evolving security risks.[2]

Your customers can also experience an extra layer of online security and privacy, Google’s Virtual Private Network (VPN) is integrated into Pixel devices at no extra cost.

How does a VPN work?: A VPN acts like a private tunnel that you can be used to navigate through the internet safely. When a VPN is used, internet activities are shielded, and data is encrypted within the tunnel ensuring that no one else can observe the online activity. VPN’s can also disguise your online identity by changing your virtual location and IP address.

No matter which app or web browser your customers use, their online activities will be safeguarded. The advanced VPN technology ensures the protection of their phone, apps, Google account, and passwords are all conveniently consolidated within one secure location.

This reduces online tracking by hiding IP address. Defend against hackers eavesdropping on unsecure networks (like public wifi). Surf online with a secure and private connection.

Additionally, Pixel phones come with biometric security such as Face Unlock or Pixel Imprint and the ability to enforce passcodes on the lock screen.

Q4) I have a lot of employees. How can I manage all the devices?

With Android Enterprise[3], it is easy for your customers to scale and support their mobile fleet. Standardised features let them manage devices seamlessly. Consistently, every time. No matter how many they deploy.

Pixel allows your customers to customise their device for their business and support network policies and configurations with a variety of management APIs (application programming interfaces). With third-party EMM solutions (enterprise mobility management), your customers can simplify the management of devices in a secure and customisable manner, with access to data provided to specific individuals only when needed. With customised device management, your customers can assign access to data and materials to specific employees so that they can access sensitive data wherever they go.

Pixel helps avoid downtime for your customers by customising scheduled OS updates for all their devices when their business is ready. When updates are forced last minute, it slows workflows and downtime is extremely costly. With scheduled updates, Android maximises your customers’ business uptime.

Q5) What do I need to use Google Assistant on my Pixel 7a, 7 or 7 Pro?[7]

Your customers will need:

• The Google app, version 10.73 and up
• Google Play services
• A Google Account that is not through their work or school

The Assistant language set to “English – United States, Canada, United Kingdom, Ireland, Australia, Singapore,” and navigation mode set to Gesture navigation.

Google Assistant is integrated across many of your customers’ favourite apps, allowing them to tackle their to-do list, make reservations, schedule appointments on the fly and get answers to their questions. Google Assistant[8] also uses Call Screen to catch spam calls by identifying what the spammer says, not just their phone number.[9]

Q6) Can a Pixel phone keep up with my employees and productivity?

Pixel phones are thoughtfully engineered to be lightweight and portable for easy handling. An adaptive battery learns your customers’ favourite apps and reduces power to the ones they rarely use.

Google is committed to bringing high-quality mobility solutions to businesses. Pixel combines what they need and trust about the Google experience in a secure device that is built with their business in mind.

Pixel makes the most of speed of 5G, with features like Google Meet screen sharing that helps your customers watch videos and discuss documents with colleagues over a video call.[1]

Pixel 7a, 7 and 7 Pro have all-day Adaptive Battery that can last beyond 24 hours by learning your customers’ favourite apps so it does not waste power on ones that they seldom use.[4] Pixel charges up to 50% in around 30 minutes with the compatible 30 W charger[6] so your customers can get back to work as quickly as possible.

Pixel can go one step further with Extreme Battery Saver,[4] which helps the smartphone last up to 72 hours[4], even with 5G enabled[1], by turning off features, pausing apps and slowing processing for more time between charges[4].

Q7) What helpful features do Pixel phones come with?

Pixel is extremely easy to use because it comes with features that are designed to help. Google Assistant[8] lets your customers find answers easily and quickly just by asking. When it comes to their favourite services like Gmail, Meet and Chrome, Pixel works with all the apps that they know and love, including Google Workspace, Microsoft Office, Slack and more. The Android OS also supports the custom applications that your business needs.

Pixel comes with unique premium features, including a free built-in VPN, speaker label transcriptions, audio message transcriptions, hands-free quick phrases[10]. Call Screen to catch spam calls by identifying what the spammer says, not just their phone number[10] and Live Translate[11] to send colleagues secure, private text or video messages in languages other than their own. Translate with no apps or Internet required[11].

Pixel ensures that your customers are heard clearly the moment they speak, regardless of their surroundings with Clear Calling. Whether your customers find themselves in a bustling office, on the move, or sitting in a noisy coffee shop, Pixel has the ability to amplify their voices and make them distinctly audible.

Pixel’s machine learning capabilities enable it to effectively separate the caller’s voice from background noise. This advanced filtering process takes place right on the Pixel device, ensuring that no spoken content is stored, analysed or recorded.[12] Clear Calling is available on Pixel 7a, 7 and 7 Pro.

Pixel keeps your customers’ business data safe with biometric security protections, like Fingerprint Unlock, to help ensure that their device is secure.

Additional embedded security features like Factory Reset, Remote Lock, Face Unlock and Safe Browsing, offer extra protection.

All these features can only be found on the affordable new Google Pixel.

Q8) Do Pixel phones for business have the same features as Pixel for personal use?

Yes, Pixel offers all the same features, whether that is for business or personal use. However, with the ability to create OS level separation between personal and company data with work profiles, your customers can prevent users’ corporate data from interacting with personal applications, keeping their organisation’s data secure. And they can select, purchase and manage apps for their organisation.[3]

Q9) Which Google Pixel phones have 5G?

Google Pixel 7a, 7 and 7 Pro are built to support 5G. Save time and effort by automating processes and accelerating workflows. With 5G connectivity[1] and the latest collaboration tools, Pixel helps your workforce stay connected and productive.